Frequently asked
questions (FAQs)
Can POWER RECOVERY harm my
disks?
Can fragmentation of the drive affect the result of the
recovery?
Can I investigate the quality of my deleted files before saving
them?
Can I recover data on a Flash Card™ or SmartMedia™?
Can I use POWER RECOVERY to recover data from CD's, CDR's and
DVD's?
Does POWER RECOVERY also recover all NTFS permissions for a
deleted file?
Does POWER RECOVERY rescue every kind of file format or just
some?
Does POWER RECOVERY run in the background, monitoring your
files as you create, save or delete them?
During the saving I do receive the error "could not write to
destination file", what does this mean?
For what are the recovered .$efs files?
I cannot find my deleted file. Why?
I cannot open the Help file. Why?
I cannot open the recovered files with software program
applicable to the type of the file recovered. Why?
I get this error message everytime I try to start the
software: Error loading "INT13EXT.VXD"
Is it possible to recover lost files to a CDR/RW drive?
What does the name 'MFT3500' for a deleted folder mean?
Can POWER
RECOVERY harm my disk?
As long as the drive is not physically damaged there
is no risk in using the software. POWER RECOVERY only reads from the
drive, and does NOT write to it at any time by itself.
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Can fragmentation
of the drive affect the result of the recovery?
Fragmentation in NTFS should not effect the results of
the recovery. Information about a file's allocation is stored in a MFT
entry. However with the FAT file system, this information is stored in
the FAT and this information will be lost after deleting, so the lower
the fragmentation of the drive is, the higher the chance of a recovery
is.
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Can I investigate
the quality of my deleted files before saving them?
Yes, POWER RECOVERY contains a build-in file, text and
hexdump viewer which lets you investigate the quality of your files. The
text viewer can only applied to plain-text files but the file and
hexdump viewer allows experts to view the series of data as it would be
stored during saving.
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Can I recover
data on a Flash Card™ or SmartMedia™?
Yes, that's possible, but your media has to be appear
as a logical Windows drive. Look at you camera manufacturer if it
supports a special driver software that will show the smart media as a
logical Windows drive. If no driver is supported you can buy a memory
card reader. There are several types: for notebooks (PC-CARD / PCMCIA)
and for PCs (USB, IDE). Ask your local computer shop!
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Can I use POWER
RECOVERY to recover data from CD's, CDR's and DVD's?
No, POWER RECOVERY is a software for hard drives,
floppy disks, Jazz drives and Zip drives only.
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Does POWER
RECOVERY also recover all NTFS permissions for a deleted file?
No, it recovers the file information, but the
privileges should be re-edited onto the file.
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Does POWER
RECOVERY rescue every kind of file format or just some?
POWER RECOVERY can recover all files, but the files
may not have been overwritten.
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Does POWER
RECOVERY run in the background, monitoring your files as you create, save or
delete them? In other words, will it only recover files that were lost after
POWER RECOVERY was installed?
The program does not monitor any files. It gets the
files by examining the file system (so called on-disk format of the
files). Then the files are marked with special attributes and names.
Recovering is similar: the programs scans the hard disk and searches for
a special pattern: the stamp of a directory ('.' or '..') and then
assumes a lost directory.
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During the saving
I do receive the error "could not write to destination file", what does this
mean?
This may occur if you overwrite a prior saved file and
another software application is using this file. Close all applications
and then try again to save the file.
It may also occur because of the language character you are using - try
to rename the file name and then save again the file.
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For what are the
recovered .$efs files?
These files are packed raw encrypted files that will
be imported into a new NTFS file during saving. If the importing was
successful, these files will be deleted automatically. If the file could
not be imported (because it was not saved to a NTFS volume), you may use
the POWER RECOVERY tool 'efsimport.exe'
for importing the file.
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I cannot find my
deleted file. Why?
If you deleted the file in the Recycle Bin or emptied
the Recycle Bin, refer to File System Issues for more information.
If your file cannot be found during find operation, the deleted
file/directory may be still on disk but is no longer referenced by an
existing folder. In this case you will need to run the 'Find lost data'
search. In the case this process does not find your file you may need to
run the 'Full scan/ find format' search. See the User Guide for more
information. If all search operation were performed but you did not find
your file, it may be overwritten in parts or complete and POWER RECOVERY
cannot be used to recover the complete file.
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I cannot open
the Help file. Why?
The Help will is a HTML Help file. Under Windows 95
you've to download this support from Microsoft (HTML Help Support).
Under Win98/ME/NT2000/XP this is already included.
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I cannot open
the recovered files with software program applicable to the type of the file
recovered. Why?
Your files were overwritten by other data. In this
case there is no way to retrieve the data.
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I get this error
message everytime I try to start the software: Error loading "INT13EXT.VXD".
Try to copy the .VXD file that can be found in the
POWER RECOVERY program folder into your WINDOWS \ SYSTEM directory. The
message will disappear.
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Is it possible
to recover lost files to a CDR/RW drive?
POWER RECOVERY is not a CDRW burning software! Anyway
you can save to a CDRW if the software/ hardware supports packet
recording. You have to install an UDF driver for your CDRW drive. Then
you can save files like to a hard drive to the CDRW drive (This feature
is already included in Windows XP).
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What does the
name 'MFT3500' for a deleted folder mean?
If POWER RECOVERY finds on NTFS drives a deleted file
or directory whose parent folder (the folder which contains this file)
is known on the basis of the MFT entry number but that exists no longer,
it will display the MFT entry number of the not existing parent folder
because the exactly name is no longer available. The root folder has a
special meaning, because it is the entrance to all the other folders on
a drive. That is why POWER RECOVERY names it as 'MFT5 (Root)'. It is
advisable to look in this folder first when you are looking through the
recovered files.
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